Cookie Policy

Understanding Cookies and Tracking Technologies

This Cookie Policy explains how Metrisk AI uses cookies and similar tracking technologies on our website and platform. We are committed to transparency about the data we collect and how we use it to enhance your experience.

By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences at any time through your browser settings or our cookie management tools.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how you use our site, remember your preferences, and improve your overall experience.

Types of Cookies We Use

We use different types of cookies for various purposes. Some cookies are essential for our website to function properly, while others help us improve our services or understand how visitors interact with our platform.

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in, filling out forms, or adjusting your privacy preferences.

Authentication and Security

We use essential cookies to authenticate users, maintain secure sessions, and protect against fraudulent activities. These cookies ensure that you remain logged in as you navigate through our platform and help us detect suspicious activity.

Platform Functionality

Essential cookies enable core features like account management, data processing, and service delivery. Without these cookies, we cannot provide our risk management services effectively.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our platform, identify technical issues, and optimize user experience.

Usage Analytics

We collect information about page visits, session duration, navigation patterns, and feature usage. This helps us understand which parts of our platform are most valuable and where improvements are needed.

Error Tracking

Performance cookies help us identify and diagnose technical problems, ensuring we can maintain a stable and reliable platform for all users.

Functional Cookies

Functional cookies enable enhanced features and personalization. They remember your choices and preferences, such as language settings, dashboard configurations, and display preferences.

User Preferences

These cookies store your individual settings and preferences, ensuring a consistent experience across sessions. They help us deliver content and features tailored to your needs.

Interface Customization

We use functional cookies to remember how you customize your dashboard, which widgets you prefer, and how you organize your workspace within our platform.

Session Management Cookies

Session cookies are temporary cookies that expire when you close your browser. They help us maintain your session state as you navigate through our platform and ensure your actions are properly processed.

These cookies are critical for maintaining security and data integrity during your session. They prevent unauthorized access and ensure that your data remains protected.

Persistent Cookies

Persistent cookies remain on your device for a set period or until you delete them. We use persistent cookies to remember your login status, preferences, and settings between sessions.

Remember Me Functionality

If you choose to stay logged in, persistent cookies maintain your authentication status for a specified period, eliminating the need to log in each time you visit.

Long-term Preferences

These cookies remember your language preferences, notification settings, and other choices that should persist across multiple sessions.

Third-Party Cookies

We work with carefully selected third-party service providers who may set cookies to help us deliver and improve our services. These providers are bound by strict contractual obligations regarding data use and privacy.

Service Providers

Third-party cookies may be set by our hosting providers, content delivery networks, and security services. These cookies help ensure platform performance, security, and reliability.

Analytics Partners

We use third-party analytics tools to understand user behavior and improve our services. These tools operate under their own privacy policies, and we ensure they meet our data protection standards.

Cookie Consent and Management

When you first visit our website, we display a cookie banner explaining our use of cookies and requesting your consent for non-essential cookies. You can accept all cookies, reject non-essential cookies, or customize your preferences.

Managing Your Preferences

You can change your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality and your user experience.

Browser Cookie Controls

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in common browsers:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Privacy, search, and services > Cookies and site permissions

Please note that blocking all cookies may prevent you from using certain features of our platform.

Local Storage and Similar Technologies

In addition to cookies, we may use local storage, session storage, and similar technologies to store data on your device. These technologies serve similar purposes to cookies but may store larger amounts of data.

Local storage helps us cache data for improved performance, maintain application state, and provide offline functionality where applicable.

Cookie Retention Periods

Different cookies have different retention periods depending on their purpose:

• Session Cookies: Deleted when you close your browser
• Authentication Cookies: Typically 30 days or until logout
• Preference Cookies: Up to 1 year
• Analytics Cookies: Up to 2 years

You can delete cookies at any time through your browser settings.

Do Not Track Signals

Some browsers include a Do Not Track (DNT) feature that signals websites not to track users. Currently, there is no universal standard for how websites should respond to DNT signals. We respect user privacy and comply with applicable regulations regarding tracking and data collection.

Cookies and Mobile Applications

If you access our services through a mobile application, we may use technologies similar to cookies to collect information and improve your experience. Mobile identifiers and application storage serve functions comparable to web cookies.

Impact of Cookie Restrictions

If you choose to block or delete cookies, certain features of our platform may not function properly. Essential cookies are required for core functionality, and blocking them will prevent you from accessing our services.

Non-essential cookies enhance your experience but are not required for basic functionality. You can opt out of these cookies without significantly impacting your ability to use our platform.

Updates to Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy.

Questions and Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@metrisk.ai
Phone: +48 573 806 294
Address: Dereniowa 7, 02-776 Warszawa, Poland